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Privacy Policy

Last updated: 3 September 2026

1. Who is responsible for your data?

The operator of this website and the controller responsible for processing personal data is:

Iworld Traduction Sàrl
Route de l'Ardevaz 7, 1911 Ovronnaz
Switzerland

Email: iworld@bluewin.ch
Website: https://www.iworldonline.ch

2. Scope of this policy

This Privacy Policy explains how iworld traduction Sàrl collects, uses, stores and protects personal data when you visit this website, contact us or request information about our services.

We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the European Union General Data Protection Regulation (GDPR).

3. Information we collect

Depending on how you use the website, we may collect:

  • your name;

  • your email address and telephone number;

  • your company or organization;

  • information included in a message or service enquiry;

  • technical information such as your IP address, browser, device type and time of access;

  • information about how visitors use and navigate the website;

  • any other information you voluntarily provide to us.

Please do not submit confidential documents or sensitive personal data through the general contact form. After initial contact, we can agree on an appropriate method for securely transferring documents.

4. How we use personal data

We may process personal data to:

  • respond to enquiries and requests;

  • prepare quotations and provide requested services;

  • communicate with clients and prospective clients;

  • administer contractual relationships;

  • operate, secure and improve the website;

  • understand general website usage and performance;

  • comply with legal, accounting and regulatory obligations;

  • establish, exercise or defend legal claims.

We process personal data when necessary to respond to your request, perform or prepare a contract, comply with a legal obligation, pursue a legitimate business interest or, where required, based on your consent.

5. Contact form and communications

When you contact us through the website, by email or by telephone, we process the information you provide for the purpose of responding to your enquiry and, where applicable, preparing or performing a contract.

We retain correspondence for as long as reasonably necessary for these purposes and for any applicable legal retention periods.

6. Website hosting and Wix

This website is created and hosted using the Wix.com platform. Wix provides the technical infrastructure, data storage and website services required to operate this website.

When you visit the website or submit a contact form, personal and technical information may be processed through Wix systems and service providers. Data may be processed in Switzerland, the European Economic Area, Israel, the United States or other countries in which Wix or its service providers operate.

Where personal data is transferred internationally, we rely on applicable legal safeguards, such as recognized adequacy decisions or appropriate contractual protections.

Further information is available in the Wix Privacy Policy:

https://www.wix.com/about/privacy

7. Analytics

We may use Wix Analytics to understand general website traffic and performance. This may include information such as visited pages, approximate location, device and browser type, referring website and time spent on the website.

Analytics information is used to maintain and improve the website. Where required, non-essential analytics technologies are activated only after the visitor has given consent through the cookie banner.

8. Cookies

This website uses cookies and similar technologies. Some cookies are essential for the security and correct operation of the website. Other cookies may be used for analytics or performance purposes.

Visitors can accept or reject non-essential cookies and adjust their preferences through the cookie banner or cookie-settings tool. Browser settings can also be used to restrict or delete cookies, although this may affect certain website functions.

9. Disclosure of personal data

We do not sell personal data.

We may disclose personal data only where reasonably necessary to:

  • website hosting and technology providers;

  • professional advisers and service providers assisting our operations;

  • translation or language professionals involved in an assignment, where agreed or necessary;

  • public authorities where disclosure is required by law;

  • protect our rights, clients, systems or property.

Service providers may process personal data only for the relevant purpose and subject to appropriate confidentiality and data-protection obligations.

10. Confidentiality of client materials

Documents and information supplied in connection with a translation, interpreting or language-services assignment are treated confidentially.

Where external specialists are required for an assignment, relevant information is disclosed only to the extent necessary and subject to appropriate confidentiality obligations.

Specific contractual confidentiality arrangements take precedence where agreed with a client.

11. Data retention

We retain personal data only for as long as necessary for the purpose for which it was collected, to fulfil contractual obligations, and to comply with applicable legal, accounting and documentation requirements.

When information is no longer required, it is deleted or anonymized where reasonably possible.

12. Data security

We take appropriate organizational and technical measures to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.

However, transmitting information over the internet is never completely secure. Visitors should therefore avoid sending sensitive or confidential documents through an unsecured channel.

13. Your rights

Subject to applicable law, you may have the right to:

  • request information about personal data we process about you;

  • receive a copy of your personal data;

  • request correction of inaccurate information;

  • request deletion or restriction of processing;

  • object to certain processing;

  • withdraw consent at any time, where processing is based on consent;

  • request the transfer of data in an applicable portable format;

  • lodge a complaint with a competent data-protection authority.

To exercise these rights, contact us using the email address provided above. We may request appropriate proof of identity before responding.

The competent Swiss authority is the Federal Data Protection and Information Commissioner:

https://www.edoeb.admin.ch

14. External links

This website may contain links to third-party websites. We are not responsible for the privacy practices, security or content of external websites. Their respective privacy policies apply.

15. Changes to this policy

We may update this Privacy Policy when our services, website functionality or legal obligations change. The current version will always be published on this website with its effective date.

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